Ford Archives - Page 2 of 6 - Robert's Auto Service

2011 Ford Escape
Mileage
159,142
Service Date
2/3/2023
Services Performed
CUSTOMER STATES THE ENGINE FEELS VIBRATION WHEN IDLE – CHECK AND ADVISE FOUND ONLY NORMAL VIBRATION DURING TESTING. ALL MOTOR MOUNTS APPEAR TO BE IN GOOD CONDITION AT THIS TIME
Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required NO FAULTS DETECTED ON FULL SCAN OF CONTROL MODULES
WE COULD NOT DUPLICATE THE CUSTOMER CONCERN AT THIS TIME
CAN WE TIGHTEN THE POWER OUTLET SOCKET (LOOSE)? NO
PERFORM A FUEL SYSTEM CLEANING
STU N. gave our service a 5 star review on 2/3/2023
2014 Ford Mustang
Mileage
82,712
Service Date
12/2/2022
Services Performed
THIS IS FOR BI-ANNUAL REGISTRATION RENEWAL THIS IS TRANSFER OF OWNERSHIP CONSUMER IS SEEKING CALIFORNIA REGISTRATION FOR MILITARY BASE REGULATIONS ON OUT OF STATE VEHICLES
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required/ CODES B2872 SENSOR NO COMMUNICATION WITH SENSORS. NO SIGNAL FROM SENSORS – RECOMMEND DEALER FOR FURTHER TESTING.
YOSEF L. gave our service a 5 star review on 12/2/2022
2016 Ford Focus
Mileage
86,574
Service Date
11/12/2022
Services Performed
– Inspect disk brake pads, front and/or rear – Inspect rear brake shoes if applicable – Inspect rotors for scoring – Inspect cylinder/boot for leaks – Inspect calipers – Inspect pad retainer condition – Inspect anti-rattle springs in bushings – Inspect wheel bearing end play – Inspect wheel free rotation
WIPERS ARE OPERATING NORMAL.
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required/ SCANNED THE CARS COMPUTERS AND NO CODES WERE FOUND. WE DROVE THE VEHICLE AND WERE NOT ABLE TO DUPLICATE CUSTOMERS CONCERN, UNABLE TO DUPLICATE.
–Remove old brake fluid from reservoir –Check and clean the reservoir if applicable –Install new brake fluid –Power bleed the system
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
COOLANT RECOVERY TANK – Remove & Replace – Normally Aspirated (LEAKING, CRACKED)
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
REMOVE AND REPLACE THE BATTERY, SET CLOCK TO CORRECT TIME, INITIALIZE WINDOWS (INCLUDING SUNROOF / CONVERTIBLE TOP AND POWER LOCKS), ENTER RADIO CODE AND REGISTER NEW BATTERY TO VEHICLE (ADDITIONAL CHARGES MAY APPLY)
CALIFORNIA BATTERY FEE
REMOVE AND REPLACE THE TIRES (3)
CALIFORNIA TIRE FEE – $1.75 PER TIRE
TIRE RECYLING FEE – $6 PER TIRE
TIM H. gave our service a 5 star review on 11/12/2022
2005 Ford Ranger
Mileage
129,283
Service Date
11/9/2022
Services Performed
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required/ WE FOUND NO FUEL PRESSURE, WE TESTED FOR POWER AT THE FUEL PUMP, POWER WAS AVAILABLE. RECOMMEND REPLACE FUEL PUMP ASSEMBLY.
FUEL PUMP – Remove & Replace – [Includes: R&I Fuel Tank.] – [DOES NOT include test.]
Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
CHUCK A. gave our service a 5 star review on 11/9/2022
2012 Ford Focus
Mileage
54,118
Service Date
10/24/2022
Services Performed
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
CARL K. gave our service a 5 star review on 10/25/2022
2013 Ford Escape
Mileage
60,810
Service Date
10/17/2022
Services Performed
REPLACE THE LEFT BRAKE LIGHT BULB (OUT)
MARSHA M. gave our service a 5 star review on 10/17/2022
2016 Ford Escape
Mileage
234,956
Service Date
8/26/2022
Services Performed
SEE BELOW
REPLACE THE SPARK PLUGS AND IGNITION COILS / RECHECK
WATER PUMP – Remove & Replace – 2.0L Eng
–Hook up fluid exchange machine to vehicle –Remove old transmission fluid –Install new transmission fluid –Unhook fluid exchange machine from vehicle –Road test vehicle
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
RANDY F. gave our service a 5 star review on 8/26/2022
2013 Ford Explorer
Mileage
502,988
Service Date
8/15/2022
Services Performed
Surface charge removed: Yes # hours battery charged and tested: 1 Results of alternator test: PASS Results of starter test: PASS Results of battery test:: REPLACE Battery listed in catalog: 65 New battery installed: 65 New battery serial # 2605055 (old seriel# 4777328) Approved by (if needed): Notes: 5/2020 **ALL AAA BATTERIES COME WITH A 6 YEAR WARRANTY, THE FIRST 3 YEARS IS A FREE REPLACEMENT, THE LAST 3 YEARS IS PRORATED**
REPLACE THE BATTERY (WARRANTY)
EDUARDO S. gave our service a 5 star review on 8/15/2022
2013 Ford F-150
Mileage
101,795
Service Date
6/20/2022
Services Performed
–Pressure test the cooling system for leaks –Check thermostat operation –Check cooling fan/switch operation –Check drive belts and radiator hoses RESULTS OF LEAK IF ANY: UPPER RADIATOR HOSE AND THERMOSTAT HOSE RESULTS OF TEST: PASS ***CAUTION: YOUR VEHICLE MAY HAVE OVERHEATED AND HAVE ENGINE DAMAGE. IT IS DIFFICULT TO PROPERLY TEST FOR DAMAGE TO THE ENGINE UNTIL THE COOLING SYSTEM IS REPAIRED TO PROPER SPECIFICATIONS AND THE VEHICLE IS TESTED UNDER PROPER OPERATING CONDITIONS***
RADIATOR HOSE – Remove & Replace – 5.0L Eng Upper
REPLACE THE THERMOSTAT HOSE CONNECTOR (LEAKING)
THERMOSTAT &/OR GASKET – Remove & Replace – 5.0L Eng
-Price is for two gallons of pre-mixed coolant, additional costs –Flush out dirty coolant –Install new coolant –Install coolant conditioner (If applicable) –Install coolant system sealer (if applicable or necessary)
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
GAS
JOSH W. gave our service a 5 star review on 6/20/2022
2013 Ford Escape
Mileage
85,449
Service Date
5/20/2022
Services Performed
–Pressure test the cooling system for leaks –Check thermostat operation –Check cooling fan/switch operation –Check drive belts and radiator hoses RESULTS OF LEAK IF ANY: RESULTS OF TEST: ***CAUTION: YOUR VEHICLE MAY HAVE OVERHEATED AND HAVE ENGINE DAMAGE. IT IS DIFFICULT TO PROPERLY TEST FOR DAMAGE TO THE ENGINE UNTIL THE COOLING SYSTEM IS REPAIRED TO PROPER SPECIFICATIONS AND THE VEHICLE IS TESTED UNDER PROPER OPERATING CONDITIONS***
– Inspect disk brake pads, front and/or rear – Inspect rear brake shoes if applicable – Inspect rotors for scoring – Inspect cylinder/boot for leaks – Inspect calipers – Inspect pad retainer condition – Inspect anti-rattle springs in bushings – Inspect wheel bearing end play – Inspect wheel free rotation
Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
HEATER HOSES – Remove & Replace – One – [Includes: Bleed System.] –
REPLACE THE AIR FILTER (DIRTY)
Richenda M. gave our service a 5 star review on 5/26/2022

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