Ford Archives - Robert's Auto Service

2015 Ford Focus
Mileage
47,985
Service Date
9/15/2026
Services Performed
WE PERFORM THE BATTERY MANAGEMENT SYSTEM RESET, TEST DRIVEN AND CHECK ENGINE LIGHT RETURNED AND THE TRANSMISSION IS HAVING PROBLEM ENGAGING IN GEAR – FURTHER DIAGNOSIS WILL BE NEEDED TO LOCATE THE SOURCE OF FAILURE / CUSTOMER DECLINED FURTHER DIAGNOSIS AT THIS TIME
CARLA B. gave our service a 5 star review on 9/15/2026
2014 Ford Edge
Mileage
117,283
Service Date
3/9/2026
Services Performed
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required/ ARCING SPOTS FOUND ON REAR COILS, WE FOUND MISFIRE CODES P0302, P0300. WE FOUND SPARK PLUGS ARE WORN OUT, DEFECTIVE COIL CYLINDER #2. RECOMMEND REPLACE ALL PLUGS AND AT LEAST REAR COILS. TESTED THE COMPRESSION CYLINDER #2, COMPRESSION GOOD. WE TESTED THE REAR INJECTOR AND INJECTOR PULSE WAS GOOD.
REPLACE THE REAR COILS (3) REPLACE ALL SPARK PLUGS
SHANNON D. gave our service a 5 star review on 3/9/2026
2013 Ford Focus
Mileage
92,518
Service Date
2/23/2026
Services Performed
SEE BELOW – NO LEAKS FOUND AT THIS TIME. THE BRAKE FLUID RESERVOIR WAS SLIGHTLY LOWER, RECOMMEND PERFORM BRAKE FLUID REPLACEMENT AND REAR BRAKE ADJUSTMENT. FRONT BRAKE PADS 4-5MM, REMAINING. REAR BRAKE SHOES 3-4MM REMAINING.
–Remove old brake fluid from reservoir –Check and clean the reservoir if applicable –Install new brake fluid –Power bleed the system
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CLEAN, LUBE AND ADJUST WERE NEEDED.
David B. gave our service a 5 star review on 2/24/2026
2014 Ford Escape
Mileage
78,354
Service Date
1/19/2026
Services Performed
– Load test the battery and check the connections – FAILED – Check drive belts – OK – Check the alternator output __14_ volts – PASSED – Check the wiring at the alternator – OK – Check for excessive draws on the battery – NO DRAWS AT THIS TIME.
– Inspect disk brake pads, front and/or rear/ FT BRAKES MEASURED 6MM, REAR BRAKES MEASURED 1-2MM. RECOMMEND REPLACE THE REAR BRAKE PADS AND BRAKE ROTORS. – Inspect rear brake shoes if applicable – Inspect rotors for scoring – Inspect cylinder/boot for leaks – Inspect calipers – Inspect pad retainer condition – Inspect anti-rattle springs in bushings – Inspect wheel bearing end play – Inspect wheel free rotation
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
WHEEL BEARING – Remove & Replace – FWD Rear,One Side – [Includes: Replace Bearings, Cups, Seals and repack (where applicable).] (REAR RIGHT WHEEL BEARING, VERY NOISY)
(Combination) – BATTERY MODULE – Reset
CALIFORNIA BATTERY FEE
JILL R. gave our service a 5 star review on 1/19/2026
2009 Ford Escape
Mileage
150,245
Service Date
1/6/2026
Services Performed
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required/WE FOUND A DEFECTIVE IGNITION SWITCH, RECOMMEND REPLACE THE IGNITION SWITCH, PERFORM FURTHER TESTING – INSPECT THE HOUSING.
REMOVE AND REPLACE THE BATTERY, SET CLOCK TO CORRECT TIME, INITIALIZE WINDOWS (INCLUDING SUNROOF / CONVERTIBLE TOP AND POWER LOCKS), ENTER RADIO CODE AND REGISTER NEW BATTERY TO VEHICLE (ADDITIONAL CHARGES MAY APPLY)
CALIFORNIA BATTERY FEE
IGNITION SWITCH – Remove & Replace – [Includes: R&I Clock Spring.] – [Includes: Component test.] (DEFECTIVE)
REMOVE AND REPLACE THE IGNITION LOCK HOUSING (BROKEN)
SHARON D. gave our service a 5 star review on 1/7/2026
2018 Ford F-150
Mileage
99,587
Service Date
12/22/2025
Services Performed
AIR CLEANER ELEMENT – Remove & Replace
PERFORM A FUEL SYSTEM CLEANING
SPARK PLUGS – Remove & Replace – 2.7L Eng
RICHARD C. gave our service a 5 star review on 12/27/2025
2013 Ford F-150
Mileage
133,931
Service Date
12/10/2025
Services Performed
– Inspect disk brake pads, front and/or rear – FRONT 5MM AND REAR 7MM REMAINING (GOOD) – Inspect rear brake shoes if applicable – Inspect rotors for scoring – OK – Inspect cylinder/boot for leaks – NONE – Inspect calipers – OK – Inspect pad retainer condition – GOOD – Inspect anti-rattle springs in bushings – OK – Inspect wheel bearing end play – OK – Inspect wheel free rotation
WE REPLACE THE #5 20 AMP FUSE THE SEAT SWITCH IS NOW WORKING NORMALLY –
WE COULD NOT DUPLICATE THE CONCERN
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
WARREN M. gave our service a 5 star review on 12/10/2025
2014 Ford Fiesta
Mileage
141,593
Service Date
11/11/2025
Services Performed
SEE BELOW
REPLACE THE CLUTCH ASSEMBLY AND FLYWHEEL
REPLACE UPPER RIGHT ENGINE MOUNT (SAGGING / VIBRATION)
PRESTON M. gave our service a 5 star review on 11/11/2025
2020 Ford Escape
Mileage
42,824
Service Date
7/24/2025
Services Performed
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required/ WE FOUND CODES P01061 – EXCESSIVE CAMSHAFT CHAIN WEAR – FORCED LIMITED ENGINE. MOST LIKELY DUE TO TIMING CHAIN FAILURE, ACCORDING TO TSB (CUSTOMER SATISFACTION PROGRAM 23N06) ENGINE REPLACEMENT UNDER WARRANTY EXTENSION, WARRANTY EXTENSION 10 YEAR / 150K MILES.
CYNTHIA D. gave our service a 5 star review on 7/26/2025
2013 Ford F-150
Mileage
166,588
Service Date
6/25/2025
Services Performed
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
– Inspect disk brake pads, front and/or rear/ FRONT BRAKES MEASURED 6MM, REAR BRAKES MEASURED 6MM. – Inspect rear brake shoes if applicable – Inspect rotors for scoring – Inspect cylinder/boot for leaks – Inspect calipers – Inspect pad retainer condition – Inspect anti-rattle springs in bushings – Inspect wheel bearing end play – Inspect wheel free rotation
BRITNEY B. gave our service a 5 star review on 6/29/2025

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