CRM Mitchell1, Author at Robert's Auto Service

2012 Ford Mustang
Mileage
149,036
Service Date
3/17/2020
Services Performed
(Combination) – CALIPER – Replace One
CHECK THE CONDITION OF THE BRAKES –
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
CUSTOMER STATES A BURNING SMELL WHEN FIRST USING THE HEATER AND THE SMELL SUBSIDES – CHECK AND ADVISE
CUSTOMER STATES THE REAR SUSPENSION IS ROUGH – ADVISE
PERFORM A A.A.A. INSPECTION USING THE A.A.A. INSPECTION FORM
Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
–Remove old brake fluid from reservoir –Check and clean the reservoir if applicable –Install new brake fluid –Power bleed the system
TRANSMISSION OIL PAN GASKET &/OR FILTER – Remove & Replace – All Applicable Models
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
DANA P. gave our service a 5 star review on 3/18/2020
2005 Saturn Ion 1
Mileage
180,414
Service Date
2/26/2020
Services Performed
OXYGEN SENSOR – Remove & Replace – Exhaust Pipe(B1S2)
Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
ELIZABETH M. gave our service a 5 star review on 3/18/2020
2012 Jeep Wrangler
Mileage
145,181
Service Date
3/16/2020
Services Performed
REPLACE THE 4WD SHAFT (CUSTOMER PROVIDED PART)
JAN S. gave our service a 5 star review on 3/17/2020
2011 Subaru Outback
Mileage
78,266
Service Date
3/16/2020
Services Performed
AIR CLEANER ELEMENT – Remove & Replace – All Applicable Models
AXLE SHAFT – Remove & Replace – Front Axle,One Side – [Includes: Replace Double Offset Joint.]- WARRANTY – LEAKING
CABIN AIR FILTER – Remove & Replace – All Applicable Models
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
MINOR SERVICE (This price applies to most cars, however, SUV's, trucks, and some European cars cost extra) Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra –Oil and filter change – Replace the oil drain plug sealing washer where applicable –Check and top off all fluids –Rotate the tires ( NO ) –Inspect the front and rear brakes –Inspect the tires and adjust the tire pressures –Inspect the air filter –Inspect the front and rear suspensions –Inspect the front and rear shocks and or struts –Inspect vehicle exterior lights –Check the constant velocity joint boots –Check the driveshaft –Inspect the steering linkage –Inspect the drive belts and coolant hoses –Check the A/C Temp –Check the idle speed –Reset the service light –Road test the vehicle
PERFORM A FUEL SYSTEM CLEANING
RADIATOR HOSE – Remove & Replace – Both
REMOVE AND REPLACE THE SERPENTINE BELT
USING THE POWER STEERING FLUID EXCHANGE MACHINE USING 2 QUARTS OF POWER STEERING FLUID PERFORM A FLUID EXCHANGE
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
ALEXIS N. gave our service a 5 star review on 3/16/2020
2008 Lincoln MKX
Mileage
157,765
Service Date
3/11/2020
Services Performed
– Inspect disk brake pads, front and/or rear – Inspect rear brake shoes if applicable – Inspect rotors for scoring – Inspect cylinder/boot for leaks – Inspect calipers – Inspect pad retainer condition – Inspect anti-rattle springs in bushings – Inspect wheel bearing end play – Inspect wheel free rotation FOUND THE FRONT BRAKE ROTORS ARE WARPED / SEE BELOW
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
CUSTOMER DECLINED AT THIS TIME
DEVONNA V. gave our service a 5 star review on 3/16/2020
2006 GMC Canyon
Mileage
266,134
Service Date
3/13/2020
Services Performed
Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, extra quarts, grades, or spcial synthetic oil extra –Oil and filter change – replace the drain plug gasket where applicable –Replace the air filter –Replace the cabin air filter –Pressure test the cooling system –Load test the battery –Rotate the tires YES / NO –Inspect the tires and adjust the tire pressure –Check and top off all fluids –Check the front and rear brakes –Inspect the brake master cylinder and brake flex hoses –Inspect the brake calipers and wheel cylinders –Clean and adjust the rear brakes – where applicable –Inspect the drive belts –Inspect the vehicle's exterior lights –Inspect the front and rear shocks and or struts –Inspect the front and rear suspensions –Inspect constant velocity joint boots –Inspect the steering linkage –Inspect the exhaust system –Check and adjust the idle speed – where applicable –Check the A/C temp –Lube all door hinges –Reset the service light –Road test the vehicle
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required FOUND CODE P0135 O2 SENSOR BANK 1 SENSOR1 / CUSTOMER DECLINED REPAIR
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
DANIEL L. gave our service a 5 star review on 3/13/2020
2013 Audi Allroad
Mileage
64,009
Service Date
3/7/2020
Services Performed
BRAKE SYSTEM – INSPECT – [Check for damage and leaks. Check thickness of pads and brake fluid level.] TIRES/SPARE TIRE – INSPECT – [Check tire pressure, damage and tread depth.] WINDSHIELD WIPER & WASHER SYSTEMS – INSPECT – [Check adjustment and function. Add fluid as needed.] WIPER BLADES – INSPECT – [Check condition and replace if necessary.] ENGINE OIL & FILTER – REPLACE – [In case of severe conditions, such as extremely low temperatures, excessive dust, etc., it is necessary for certain operations to be carried out in between the given intervals. This applies particularly to engine oil changes and the cleaning or replacing of the air cleaner filter element.] SERVICE INTERVAL INDICATOR/DISPLAY – RESET TIRE PRESSURE MONITORING SYSTEM SENSORS – RESET TIRES – ROTATE
REPLACE THE COOLANT EXPANSION TANK (CRACKED AND SLIGHT LEAK)
REPLACE THE LEFT FRONT INNER CV BOOT (LEAKING)
THE DEFROSTER IS WORKING NORMALLY AND NO PROBLEM FOUND AT THIS TIME.
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
JOANNA N. gave our service a 5 star review on 3/8/2020
2008 Toyota FJ Cruiser
Mileage
113,601
Service Date
2/29/2020
Services Performed
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
KIMBERLY Y. gave our service a 5 star review on 2/29/2020
2005 Ford Ranger
Mileage
112,274
Service Date
2/28/2020
Services Performed
– Load test the battery and check the connections – PASSED – Check drive belts -OK – Check the alternator output __12.5_ – FAILED – Check the wiring at the alternator – ALTERNATOR WIRING IS OK. – Check for excessive draws on the battery – NO EXCESSIVE DRAWS AT THIS TIME.
ALTERNATOR ASSEMBLY – Remove & Replace – V6,3.0L Eng
CLUTCH MASTER CYLINDER – Remove & Replace – All Applicable Models
FLYWHEEL, CLUTCH KIT AND SLAVE CYLINDER. (STD TRANS) – Remove & Replace – V6,3.0L Eng,RWD
FOUND A DEFECTIVE CLUTCH, SLIPPING IN HIGHER RPM, THE MASTER CYLINDER LEAKING. RECOMMEND REPLACE THE CLUTCH, MASTER CYLINDER AND SLAVE CYLINDER AT THE SAME TIME.
–Remove old brake fluid from reservoir –Check and clean the reservoir if applicable –Install new brake fluid –Power bleed the system
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CHUCK A. gave our service a 5 star review on 2/28/2020
2009 BMW 328i
Mileage
95,718
Service Date
2/24/2020
Services Performed
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
PERFORM A A.A.A. INSPECTION USING THE A.A.A. INSPECTION FORM
–Pressure test the cooling system for leaks –Check thermostat operation – PASSED –Check cooling fan/switch operation – PASSED –Check drive belts and radiator hoses – OK RESULTS OF LEAK IF ANY: EXPANSION TANK CAP RESULTS OF TEST: PASSED ***CAUTION: YOUR VEHICLE MAY HAVE OVERHEATED AND HAVE ENGINE DAMAGE. IT IS DIFFICULT TO PROPERLY TEST FOR DAMAGE TO THE ENGINE UNTIL THE COOLING SYSTEM IS REPAIRED TO PROPER SPECIFICATIONS AND THE VEHICLE IS TESTED UNDER PROPER OPERATING CONDITIONS***
-Price is for two gallons of pre-mixed coolant, additional costs –Flush out dirty coolant –Install new coolant –Install coolant conditioner (If applicable) –Install coolant system sealer (if applicable or necessary)
REPLACE THE COOLANT EXPANSION TANK CAP (NOT HOLDING PRESSURE)
REPLACE THE LEFT REAR OUTER BRAKE LIGHT BULB (OUT)
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CAROL S. gave our service a 5 star review on 2/24/2020

CRM Mitchell1

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