CRM Mitchell1, Author at Robert's Auto Service

2007 Nissan Xterra
Mileage
136,430
Service Date
5/4/2022
Services Performed
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required. SCAN TEST REVEALED CODE U1001,U1000 CAN BUS COMMUNICATION FAULT DETECTED. FOUND ENGINE DOES NOT CRANK. HAS NO POWER TO THE STARTER FROM IGNITION. ALSO FOUND BLOWN TCM FUSE #49 10AMP. FURTHER INSPECTION REVEALED COOLANT A LITTLE LOW AND THE TRANSMISSION FLUID IS OVERFILLED AND SMELLS BURNED DUE TO COOLANT CONTAMINATION. WE PERFORMED TECH BULLETIN SEARCH AND CONFIRMED THE TRANSMISSION PCM FUSE IS BLOWN DUE TO TRANSMISSION FAILURE. RECOMMEND REPLACE TRANSMISSION ASSEMBLY WITH RE-MANUFACTURED UNIT, FLUSH FLUID, REPLACE RADIATOR AND FLUSH THE COOLING SYSTEM. ALSO REQUIRES A TCM PROGRAMMING. CUSTOMER HAS DECLINED ANY FURTHER REPAIRS AT THIS TIME AND WILL BE TOWING THE VEHICLE TO SCRAP YARD.
TIM G. gave our service a 5 star review on 5/5/2022
2006 Volvo XC90
Mileage
174,697
Service Date
5/2/2022
Services Performed
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required FOUND FAULT CODES 120D MASS AIR FLOW SIGNAL LOW, 121B MASS AIR FLOW SENSOR FLOW TO LOW, 640C TURBOCHARGER CONTROL SYSTEM SIGNAL TO HIGH (MASS AIR FLOW SENSOR IS FAULTY) / SEE BELOW ALSO HAD FAULT CODES 900B BRAKE PEDAL SENSOR SIGNAL MISSING, 314B CAMSHAFT CONTROL EXHAUST FAULTY, 212D / 21ED & 216D LONG TERM FUEL TRIM BANK 1 SIGNAL LOW – THESE CODES DID NOT RETURN DURING DIAGNOSIS (FURTHER DIAGNOSIS NEEDED IF THEY RETURN)
MASS AIR FLOW SENSOR – Remove & Replace – In-Line5
CHRIS B. gave our service a 5 star review on 5/3/2022
2014 Toyota Camry
Mileage
59,244
Service Date
4/27/2022
Services Performed
– Inspect disk brake pads, front and/or rear – FRONT BRAKES MEASURED 6MM, REAR BRAKES MEASURED 7-8MM – FRONT BRAKE ROTORS ARE WARPED – RECOMMEND REPLACE THE FRONT BRAKE PADS AND ROTORS. – Inspect rear brake shoes if applicable – Inspect rotors for scoring – Inspect cylinder/boot for leaks – Inspect calipers – Inspect pad retainer condition – Inspect anti-rattle springs in bushings – Inspect wheel bearing end play – Inspect wheel free rotation
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
–Remove old brake fluid from reservoir –Check and clean the reservoir if applicable –Install new brake fluid –Power bleed the system
CARMEN I. gave our service a 5 star review on 5/1/2022
2013 Ford Escape
Mileage
59,197
Service Date
4/29/2022
Services Performed
MULTI-POINT INSPECTION (RECOMMENDED) – PERFORM AIR CLEANER ELEMENT – REPLACE – [The engine air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions require frequent inspection and replacement of the filter.] CABIN AIR FILTER – REPLACE – [The cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions require frequent inspection and replacement of the filter.] ENGINE OIL & FILTER – REPLACE – [Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.] OIL LIFE MONITOR – RESET – [Reset your oil monitor system after each engine oil and filter change.]
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
–Pressure test the cooling system for leaks –Check thermostat operation –Check cooling fan/switch operation –Check drive belts and radiator hoses RESULTS OF LEAK IF ANY: CRACKED EXPANSION TANK – LEAKING RESULTS OF TEST: NEGATIVE BLOCK TEST ***CAUTION: YOUR VEHICLE MAY HAVE OVERHEATED AND HAVE ENGINE DAMAGE. IT IS DIFFICULT TO PROPERLY TEST FOR DAMAGE TO THE ENGINE UNTIL THE COOLING SYSTEM IS REPAIRED TO PROPER SPECIFICATIONS AND THE VEHICLE IS TESTED UNDER PROPER OPERATING CONDITIONS***
WE FOUND THE ENGINE VALVE COVER GASKET LEAKING, RECOMMEND REPLACE THE VALVE COVER GASKET AND RECHECK.
VALVE COVER GASKET – Remove & Replace – 1.6L Eng – [Includes: R&I Fuel Rail.] (LEAKING)
COOLANT RECOVERY TANK – Remove & Replace (CRACKED)
MARSHA M. gave our service a 5 star review on 4/29/2022
2006 Toyota Highlander
Mileage
110,551
Service Date
4/21/2022
Services Performed
Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
PETER E. gave our service a 5 star review on 4/22/2022
2014 Subaru XV Crosstrek
Mileage
103,280
Service Date
4/21/2022
Services Performed
–FOUND THE BATTERY HAS FAILED, SEE BATTERY REPLACEMENT BELOW
–THE LEFT SIDE CV AXLE HAS EXCESSIVE PLAY BUT AFTER REPLACEMENT THE RIGHT SIDE IS MAKING NOISE TOO, SEE REPAIRS BELOW
REMOVE AND REPLACE THE BATTERY, SET CLOCK TO CORRECT TIME, INITIALIZE WINDOWS (INCLUDING SUNROOF / CONVERTIBLE TOP AND POWER LOCKS), ENTER RADIO CODE AND REGISTER NEW BATTERY TO VEHICLE (ADDITIONAL CHARGES MAY APPLY)
CALIFORNIA BATTERY FEE
REPLACE THE LEFT FRONT AXLE (EXCESSIVE PLAY IN CV JOINT)
WHEEL BEARING – Remove & Replace – Rear,Both – [DOES NOT include wheel alignment.] – [Includes: Replace Seals (where applicable).]
-RIGHT FRONT AXLE MAKING NOISE, LEFT SIDE HAD EXCESSIVE PLAY
MADISON N. gave our service a 5 star review on 4/21/2022
2010 Infiniti EX35
Mileage
121,734
Service Date
4/21/2022
Services Performed
REMOVE AND REPLACE THE BATTERY, SET CLOCK TO CORRECT TIME, INITIALIZE WINDOWS (INCLUDING SUNROOF / CONVERTIBLE TOP AND POWER LOCKS), ENTER RADIO CODE AND REGISTER NEW BATTERY TO VEHICLE (ADDITIONAL CHARGES MAY APPLY)
CALIFORNIA BATTERY FEE
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
CUSTOMER STATES THE VEHICLE FEELS UNSTABLE – LOOSE STEERING WHILE DRIVING AT HIGHWAY SPEED. CHECK AND ADVISE. FOUND THE FRONT END LOWER CONTROL ARM BUSHINGS ARE WORN AND CAUSING PLAY / SEE BELOW
BALL JOINT – Remove & Replace – RWD Lower Control Arm,Both – [Includes: R&I Shock Assembly.] – [DOES NOT include alignment.]
DUALTONE INVOICE#
REMOVE AND REPLACE THE FRONT AND REAR WIPER BLADES
GENEVIEVE C. gave our service a 5 star review on 4/21/2022
2008 Volvo XC90
Mileage
128,884
Service Date
4/19/2022
Services Performed
Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required FOUND NO COMMUNICATION WITH THE BCM – BODY CONTROL MODULE (HAS POWER TO THE BCM). FOUND THE BCM CONTROL FUSE WAS REMOVED. INSTALLED FUSE AND HAD TWO FAULT CODES STORED – 403107 BCM WHEEL SPEED SENSOR LEFT FRONT GENERAL MALFUNCTION AND 40201C BCM ABS PUMP MOTOR CONTROL GENERAL MALFUNCTION / THE ENGINE HAS NOT LOST POWER AND NO NEW FAULT CODES SINCE INSTALLING THE FUSE
JEANINE M. gave our service a 5 star review on 4/19/2022
2008 Toyota Yaris
Mileage
152,864
Service Date
4/14/2022
Services Performed
RE ADJUSTED THE BELT
REMOVE SPARK PLUS WASHER – REINSTALL THE SPARK PLUG AND RETORQUE ALL SPARK PLUGS.
ERIN O. gave our service a 5 star review on 4/15/2022
2010 Toyota Corolla
Mileage
111,954
Service Date
4/14/2022
Services Performed
– Load test the battery and check the connections – PASSED AFTER RECHARGE – Check drive belts – OK – Check the alternator output 11.9 volts – FAILED / SEE BELOW – Check the wiring at the alternator – OK – Check for excessive draws on the battery – OK
ALTERNATOR ASSEMBLY – Remove & Replace – 1.8L Eng – [Includes: Test.]
WATER PUMP – Remove & Replace – 1.8L Eng – [Includes: R&I Alternator.]
MELISSA C. gave our service a 5 star review on 4/15/2022

CRM Mitchell1

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