CRM Mitchell1, Author at Robert's Auto Service

2013 Honda CR-V
Mileage
95,057
Service Date
9/9/2022
Services Performed
– Inspect disk brake pads, front and/or rear, FRONT AND REAR BRAKE COMPONENTS ARE OPERATING NORMAL AT THIS TIME, THE FRONT BRAKE PADS ARE MAKING NOISE. RECOMMEND REPLACE THE FRONT BRAKE PADS AND WARRANTY. – Inspect rear brake shoes if applicable – Inspect rotors for scoring – Inspect cylinder/boot for leaks – Inspect calipers – Inspect pad retainer condition – Inspect anti-rattle springs in bushings – Inspect wheel bearing end play – Inspect wheel free rotation
Services performed by ASE certified technician: –SRS CODE DUE TO INCORRECT RESISTANCE RIGHT FRONT SEAT AIR BAG MODULE, WE CHECKED THE CONNECTORS, WE CHECKED THE WIRING AND TESTED OK. SYSTEM HAD NO ISSUES AT THIS TIME. RESET THE SRS SERVICE LIGHT AND PERFORM RELEARN, TESTED OK AND THE SRS LIGHT DID NOT RESET. SUSPECT INTERMITTENT FAILURE OR GLITCH.
WE FOUND A DEFECTIVE WINDOW REGULATOR AND MOTOR, RECOMMEND REPLACE DRIVERS WINDOW REGULATOR AND MOTOR AT THE SAME TIME.
NORMAL NOISE UNDER ACCELERATION, WE FOUND THE NOISE SOUNDS LIKE ITS COMING FROM THE TRANSMISSION , POSSIBLE PUMP. RECOMMEND PERFORM AT SERVICE AND RECHECK.
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
WINDOW REGULATOR AND MOTOR – Remove & Replace – Front,Each (FT LEFT)
–Hook up fluid exchange machine to vehicle –Remove old transmission fluid –Install new transmission fluid –Unhook fluid exchange machine from vehicle –Road test vehicle
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
WE FOUND NO OIL LEAKS AT THIS TIME. RECOMMEND BRING THE VEHICLE BACK FOR FURTHER INSPECTION.
PATRICIA F. gave our service a 5 star review on 9/11/2022
2014 Honda Civic
Mileage
121,919
Service Date
9/9/2022
Services Performed
VALVE CLEARANCE – ADJUST – [Adjust only if noisy.] AUTOMATIC TRANSAXLE FLUID – INSPECT BRAKE FLUID LEVEL – INSPECT BRAKE HOSES & LINES – INSPECT – [Check the master cylinder and ABS/VSA modulator-control unit for damage and leakage.] CLUTCH FLUID – INSPECT DRIVESHAFT/PROPELLER SHAFT DUST BOOTS – INSPECT – [Check boots for cracks and boot bands for tightness.] ENGINE COOLANT – INSPECT – [Check the coolant level in the coolant reservoir. Make sure it is between the MAX mark and the MIN mark. If the coolant level in the coolant reservoir is at or below the MIN mark, add coolant to bring it up to the MAX mark, then inspect the cooling system for leaks.] EXHAUST SYSTEM – INSPECT – [Check catalytic converter heat shields, exhaust pipes, and muffler for damage, leaks, and tightness. NOTE: According to state and federal regulations, failure to do this maintenance item will not void the customer's emissions warranties. However, Honda recommends that all maintenance services be done at the recommended interval, to ensure long-term reliability.] FRONT & REAR BRAKES – INSPECT – [Check pads and discs for wear (thickness), damage, and cracks. Check calipers for damage, leaks, and tightness of mounting bolts. Check the wheel cylinders for leaks. Check the brake linings for cracking, glazing, wear, or contamination.] FUEL LINES & CONNECTIONS – INSPECT – [Check for loose connections, cracks, and deterioration; retighten loose connections and replace damaged parts. NOTE: According to state and federal regulations, failure to do this maintenance item will not void the customer's emissions warranties. However, Honda recommends that all maintenance services be done at the recommended interval, to ensure long-term reliability.] PARKING BRAKE – INSPECT – [Check the number of clicks (8 to 10) when the parking brake lever is pulled with 196 N (20 kgf, 44 lbf) of force.] POWER STEERING FLUID – INSPECT – [Check the reservoir at regular intervals, and add the recommended fluid as necessary. Always use Honda Power Steering Fluid. Using any other type of power steering fluid or automatic transmission fluid can cause increased wear, fluid leaks, and poor steering in cold weather. NOTE: If the fluid is contaminated, the screen in the reservoir may be partially blocked. Inspect the reservoir screen for any debris. If the reservoir screen is clogged, replace the reservoir, and check for the source of the contamination.] STEERING COMPONENTS – INSPECT – [Inspect tie-rod ends, steering gearbox, and gearbox boots. Check steering linkage. Check boots for damage and leaking grease. Check fluid lines for damage and leaks.] SUSPENSION COMPONENTS – INSPECT – [Check bolts for tightness. Check condition of ball joint boots for deterioration and damage.] WINDOW WASHER FLUID LEVEL – INSPECT ENGINE OIL – REPLACE ENGINE OIL FILTER – REPLACE MAINTENANCE MINDER LIGHT – RESET – [Reset the Maintenance Minder Light after every service is performed. If the Light is reset without performing a service, the system will not show the proper maintenance intervals. This can lead to serious mechanical problems because you will no longer have an accurate record of when maintenance is needed.]
VALVE CLEARANCE – ADJUST – [Adjust only if noisy.] MAINTENANCE MINDER LIGHT – RESET – [Reset the Maintenance Minder Light after every service is performed. If the Light is reset without performing a service, the system will not show the proper maintenance intervals. This can lead to serious mechanical problems because you will no longer have an accurate record of when maintenance is needed.] TIRES – ROTATE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive
Anne B. gave our service a 5 star review on 9/9/2022
2013 Jeep Wrangler
Mileage
101,825
Service Date
8/31/2022
Services Performed
RECOMMEND REPLACE THE LEFT EXHAUST MANIFOLD GASKET AND EXTRACT THE BROKEN STUD. / CUSTOMER DECLINE REPAIRS.
–Pressure test the cooling system for leaks –Check thermostat operation –Check cooling fan/switch operation –Check drive belts and radiator hoses RESULTS OF LEAK IF ANY: RADIATOR / THERMOSTAT RESULTS OF TEST: PASSED BLOCK TEST ***CAUTION: YOUR VEHICLE MAY HAVE OVERHEATED AND HAVE ENGINE DAMAGE. IT IS DIFFICULT TO PROPERLY TEST FOR DAMAGE TO THE ENGINE UNTIL THE COOLING SYSTEM IS REPAIRED TO PROPER SPECIFICATIONS AND THE VEHICLE IS TESTED UNDER PROPER OPERATING CONDITIONS***
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
RYAN G. gave our service a 5 star review on 8/31/2022
2009 Mercedes-Benz E350
Mileage
34,287
Service Date
8/30/2022
Services Performed
ENGINE OIL FILTER – Remove & Replace
(Combination) – ENGINE OIL – Drain & Refill
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
MICHELLE T. gave our service a 5 star review on 8/30/2022
2017 Subaru Crosstrek
Mileage
77,957
Service Date
8/27/2022
Services Performed
CHECK OVER DEALER REC. AND ADVISE
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
SPARK PLUGS – Remove & Replace – All
PERFORM A FUEL SYSTEM CLEANING
RICARDO C. gave our service a 5 star review on 8/27/2022
2016 Ford Escape
Mileage
234,956
Service Date
8/26/2022
Services Performed
SEE BELOW
REPLACE THE SPARK PLUGS AND IGNITION COILS / RECHECK
WATER PUMP – Remove & Replace – 2.0L Eng
–Hook up fluid exchange machine to vehicle –Remove old transmission fluid –Install new transmission fluid –Unhook fluid exchange machine from vehicle –Road test vehicle
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
RANDY F. gave our service a 5 star review on 8/26/2022
2012 Volkswagen Tiguan
Mileage
96,447
Service Date
8/26/2022
Services Performed
Services performed by ASE certified technician: -SCANNED THE CARS COMPUTERS AND FOUND MULTIPLE CYLINDER MISFIRE, DEFECTIVE IGNITION COILS, SPARK PLUGS LOOK OK AT THIS TIME. RECOMMEND REPLACE COILS AND RECHECK. WE ALSO FOUND TURBO BOOS TROUBLE CODE, RECOMMEND REPLACE TURBO.
REMOVE AND REPLACE IGNITION COILS
GREG T. gave our service a 5 star review on 8/26/2022
2013 Toyota Tacoma
Mileage
92,159
Service Date
8/25/2022
Services Performed
GET AN ESTIMATE TO INSTALL THE CONSOLE LATCH
DRIVER'S FLOOR MAT – CHECK – [Check installation of driver's floor mat. Only use the driver's floor mat designed specifically for the model and model year of the vehicle. Always properly secure the driver's floor mat using the retaining hooks. Never install another floor mat on top of the existing driver's floor mat. Never install the driver's floor mat upside down.] BALL JOINT & DUST COVERS – INSPECT BRAKE LINEHOSE CONNECTIONS – INSPECT BRAKE SYSTEM – INSPECT – [Visually inspect brake linings/drums and brake pads/discs. Inspect thickness measurement and disc runout.] DRIVE BELTS – INSPECT – [Initial inspection at 60,000 miles/72 months. Inspect every 15,000 miles/18 months thereafter.] ENGINE COOLANT – INSPECT EXHAUST PIPES & MOUNTS – INSPECT FLUID LEVELS – INSPECT – [Inspect and adjust all fluid levels.] FUEL SYSTEM – INSPECT – [Inspect fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses. Fuel tank cap gasket.] RADIATOR & CONDENSER – INSPECT REAR AXLE FLUID – INSPECT – [Except Prerunner and 4WD vehicles with optional limited slip differential only.] STEERING SYSTEM – INSPECT – [Inspect steering gear box, steering linkage and boots.] TRANSFER CASE FLUID – INSPECT TRANSMISSION FLUID – INSPECT AIR CLEANER ELEMENT – REPLACE ENGINE OIL & FILTER – REPLACE – [Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE REQUIRED" on the multi-information display after maintenance at every 5,000 miles.] SPARK PLUGS – REPLACE – [Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.] PROPELLER SHAFT BOLTS – RETORQUE TIRES – ROTATE – [Check tire tread depth and for uneven or excessive wear.] DRIVESHAFT BOOTS – INSPECT – [Check the drive shaft boots and clamps for cracks, deterioration and damage. Replace any deteriorated or damaged parts and, if necessary, repack the grease.] FRONT AXLE FLUID – INSPECT PROPELLER SHAFT – LUBRICATE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
-Price is for two gallons of pre-mixed coolant, additional costs –Flush out dirty coolant –Install new coolant –Install coolant conditioner (If applicable) –Install coolant system sealer (if applicable or necessary)
INSTALL CUSTOMER PROVIDED SUN VISOR AND CENTER CONSOLE LID LATCH
PERFORM A FUEL SYSTEM CLEANING
MIKE S. gave our service a 5 star review on 8/25/2022
2016 Toyota Prius
Mileage
77,755
Service Date
8/23/2022
Services Performed
DRIVER'S FLOOR MAT – CHECK – [Check installation of driver's floor mat. Only use the driver's floor mat designed specifically for the model and model year of the vehicle. Always properly secure the driver's floor mat using the retaining hooks. Never install another floor mat on top of the existing driver's floor mat. Never install the driver's floor mat upside down.] BALL JOINT & DUST COVERS – INSPECT BRAKE LINEHOSE CONNECTIONS – INSPECT BRAKE SYSTEM – INSPECT – [Visually inspect brake linings/drums and brake pads/discs.] DRIVESHAFT BOOTS – INSPECT ENGINE/INVERTER COOLANT – INSPECT EXHAUST PIPES & MOUNTS – INSPECT FLUID LEVELS – INSPECT – [Inspect and adjust all fluid levels.] RADIATOR, CONDENSER AND/OR INTERCOOLER – INSPECT STEERING SYSTEM – INSPECT – [Inspect steering gear box, steering linkage and boots.] WIPER BLADES – INSPECT ENGINE OIL & FILTER – REPLACE – [If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter. Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE REQUIRED" on the multi-information display after maintenance at every 5,000 miles.] TIRES – ROTATE – [Check tire tread depth and for uneven or excessive wear.]
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
PERFORM A FUEL SYSTEM CLEANING
BOB S. gave our service a 5 star review on 8/24/2022
2009 Mazda 3
Mileage
124,840
Service Date
8/23/2022
Services Performed
– Load test the battery and check the connections – PASSED – Check drive belts -OK – Check the alternator output _14.09_ volts – PASSED – Check the wiring at the alternator – OK – Check for excessive draws on the battery – NO DRAWS AT THIS TIME. UNABLE TO DUPLICATE CUSTOMERS CONCERN AT THIS TIME.
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
GREGORY B. gave our service a 5 star review on 8/23/2022

CRM Mitchell1

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