CRM Mitchell1, Author at Robert's Auto Service

2015 Lexus ES 350
Mileage
40,873
Service Date
9/27/2022
Services Performed
MINOR SERVICE (This price applies to most cars, however, SUV's, trucks, and some European cars cost extra) Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra –Oil and filter change – Replace the oil drain plug sealing washer where applicable –Check and top off all fluids –Rotate the tires YES –Inspect the front and rear brakes –Inspect the tires and adjust the tire pressures –Inspect the air filter –Inspect the front and rear suspensions –Inspect the front and rear shocks and or struts –Inspect vehicle exterior lights –Check the constant velocity joint boots –Check the driveshaft –Inspect the steering linkage –Inspect the drive belts and coolant hoses –Check the A/C Temp –Check the idle speed –Reset the service light –Road test the vehicle
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
DUALTONE INVOICE#
NISHANT A. gave our service a 5 star review on 9/28/2022
2008 Dodge Grand Caravan
Mileage
140,520
Service Date
9/23/2022
Services Performed
CHECK THE VEHICLE TO DETERMINE THE SOURCE OF THE NOISE – CHECK AND ADVISE.
SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – Both Sides – [DOES NOT include alignment.] (WEAK, BLOWN)
DUALTONE INVOICE#
SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – Both Sides – [DOES NOT include disassemble or alignment (where applicable).] (BLOWN, WEAK)
STABILIZER BAR BUSHING – Remove & Replace – One or Both (CRACKED)
STABILIZER BAR CONTROL LINK – Remove & Replace – Both Sides (LEAKING, JOINTS HAVE PLAY)
RAYLEEN K. gave our service a 5 star review on 9/23/2022
2014 BMW X3
Mileage
87,833
Service Date
9/23/2022
Services Performed
CUSTOMER STATES THE FRONT END IS MAKING A METALLIC RUBBING NOISE FROM THE LEFT FRONT / NOISE HAS GONE AWAY WHEN PULLING INTO OUR DRIVEWAY – CHECK AND ADVISE
REPLACE THE LEFT SIDE TURN SIGNAL LIGHT (ON FENDER)
REPLACE THE CONTROL ARM BUSHINGS (CRACKED)
STEERING GEAR (COMPLETE) – Remove & Replace – xDrive28i – [Includes: Initialization.]
DUALTONE INVOICE#
–Remove old brake fluid from reservoir –Check and clean the reservoir if applicable –Install new brake fluid –Power bleed the system
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
ALLAN M. gave our service a 5 star review on 9/23/2022
2010 Subaru Outback
Mileage
150,415
Service Date
9/17/2022
Services Performed
WE FOUND THE REAR WHEEL BEARINGS ARE MAKING NOISE, RECOMMEND REPLACE BOTH WHEEL BEARINGS AND RECHECK THE VEHICLE AFTER THE REPAIRS.
TIRES ARE OK. 5-6MM LEFT REMAINING.
WHEEL BEARING – Remove & Replace – Rear,Both – [Includes: Replace Seals (where applicable).] (NOISY)
CATHERIN S. gave our service a 5 star review on 9/17/2022
2017 Chevrolet Silverado 1500
Mileage
37,116
Service Date
9/15/2022
Services Performed
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
REMOVE AND REPLACE THE FRONT WIPER BLADES
STEVE K. gave our service a 5 star review on 9/15/2022
2007 Lexus ES 350
Mileage
84,559
Service Date
9/15/2022
Services Performed
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
DANIEL L. gave our service a 5 star review on 9/15/2022
2013 Honda CR-V
Mileage
95,057
Service Date
9/9/2022
Services Performed
– Inspect disk brake pads, front and/or rear, FRONT AND REAR BRAKE COMPONENTS ARE OPERATING NORMAL AT THIS TIME, THE FRONT BRAKE PADS ARE MAKING NOISE. RECOMMEND REPLACE THE FRONT BRAKE PADS AND WARRANTY. – Inspect rear brake shoes if applicable – Inspect rotors for scoring – Inspect cylinder/boot for leaks – Inspect calipers – Inspect pad retainer condition – Inspect anti-rattle springs in bushings – Inspect wheel bearing end play – Inspect wheel free rotation
Services performed by ASE certified technician: –SRS CODE DUE TO INCORRECT RESISTANCE RIGHT FRONT SEAT AIR BAG MODULE, WE CHECKED THE CONNECTORS, WE CHECKED THE WIRING AND TESTED OK. SYSTEM HAD NO ISSUES AT THIS TIME. RESET THE SRS SERVICE LIGHT AND PERFORM RELEARN, TESTED OK AND THE SRS LIGHT DID NOT RESET. SUSPECT INTERMITTENT FAILURE OR GLITCH.
WE FOUND A DEFECTIVE WINDOW REGULATOR AND MOTOR, RECOMMEND REPLACE DRIVERS WINDOW REGULATOR AND MOTOR AT THE SAME TIME.
NORMAL NOISE UNDER ACCELERATION, WE FOUND THE NOISE SOUNDS LIKE ITS COMING FROM THE TRANSMISSION , POSSIBLE PUMP. RECOMMEND PERFORM AT SERVICE AND RECHECK.
CLEAN AND LUBE SLIDERS CLEAN SURFACE WHERE ROTORS MATE TO HUBS
WINDOW REGULATOR AND MOTOR – Remove & Replace – Front,Each (FT LEFT)
–Hook up fluid exchange machine to vehicle –Remove old transmission fluid –Install new transmission fluid –Unhook fluid exchange machine from vehicle –Road test vehicle
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
WE FOUND NO OIL LEAKS AT THIS TIME. RECOMMEND BRING THE VEHICLE BACK FOR FURTHER INSPECTION.
PATRICIA F. gave our service a 5 star review on 9/11/2022
2014 Honda Civic
Mileage
121,919
Service Date
9/9/2022
Services Performed
VALVE CLEARANCE – ADJUST – [Adjust only if noisy.] AUTOMATIC TRANSAXLE FLUID – INSPECT BRAKE FLUID LEVEL – INSPECT BRAKE HOSES & LINES – INSPECT – [Check the master cylinder and ABS/VSA modulator-control unit for damage and leakage.] CLUTCH FLUID – INSPECT DRIVESHAFT/PROPELLER SHAFT DUST BOOTS – INSPECT – [Check boots for cracks and boot bands for tightness.] ENGINE COOLANT – INSPECT – [Check the coolant level in the coolant reservoir. Make sure it is between the MAX mark and the MIN mark. If the coolant level in the coolant reservoir is at or below the MIN mark, add coolant to bring it up to the MAX mark, then inspect the cooling system for leaks.] EXHAUST SYSTEM – INSPECT – [Check catalytic converter heat shields, exhaust pipes, and muffler for damage, leaks, and tightness. NOTE: According to state and federal regulations, failure to do this maintenance item will not void the customer's emissions warranties. However, Honda recommends that all maintenance services be done at the recommended interval, to ensure long-term reliability.] FRONT & REAR BRAKES – INSPECT – [Check pads and discs for wear (thickness), damage, and cracks. Check calipers for damage, leaks, and tightness of mounting bolts. Check the wheel cylinders for leaks. Check the brake linings for cracking, glazing, wear, or contamination.] FUEL LINES & CONNECTIONS – INSPECT – [Check for loose connections, cracks, and deterioration; retighten loose connections and replace damaged parts. NOTE: According to state and federal regulations, failure to do this maintenance item will not void the customer's emissions warranties. However, Honda recommends that all maintenance services be done at the recommended interval, to ensure long-term reliability.] PARKING BRAKE – INSPECT – [Check the number of clicks (8 to 10) when the parking brake lever is pulled with 196 N (20 kgf, 44 lbf) of force.] POWER STEERING FLUID – INSPECT – [Check the reservoir at regular intervals, and add the recommended fluid as necessary. Always use Honda Power Steering Fluid. Using any other type of power steering fluid or automatic transmission fluid can cause increased wear, fluid leaks, and poor steering in cold weather. NOTE: If the fluid is contaminated, the screen in the reservoir may be partially blocked. Inspect the reservoir screen for any debris. If the reservoir screen is clogged, replace the reservoir, and check for the source of the contamination.] STEERING COMPONENTS – INSPECT – [Inspect tie-rod ends, steering gearbox, and gearbox boots. Check steering linkage. Check boots for damage and leaking grease. Check fluid lines for damage and leaks.] SUSPENSION COMPONENTS – INSPECT – [Check bolts for tightness. Check condition of ball joint boots for deterioration and damage.] WINDOW WASHER FLUID LEVEL – INSPECT ENGINE OIL – REPLACE ENGINE OIL FILTER – REPLACE MAINTENANCE MINDER LIGHT – RESET – [Reset the Maintenance Minder Light after every service is performed. If the Light is reset without performing a service, the system will not show the proper maintenance intervals. This can lead to serious mechanical problems because you will no longer have an accurate record of when maintenance is needed.]
VALVE CLEARANCE – ADJUST – [Adjust only if noisy.] MAINTENANCE MINDER LIGHT – RESET – [Reset the Maintenance Minder Light after every service is performed. If the Light is reset without performing a service, the system will not show the proper maintenance intervals. This can lead to serious mechanical problems because you will no longer have an accurate record of when maintenance is needed.] TIRES – ROTATE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive
Anne B. gave our service a 5 star review on 9/9/2022
2013 Jeep Wrangler
Mileage
101,825
Service Date
8/31/2022
Services Performed
RECOMMEND REPLACE THE LEFT EXHAUST MANIFOLD GASKET AND EXTRACT THE BROKEN STUD. / CUSTOMER DECLINE REPAIRS.
–Pressure test the cooling system for leaks –Check thermostat operation –Check cooling fan/switch operation –Check drive belts and radiator hoses RESULTS OF LEAK IF ANY: RADIATOR / THERMOSTAT RESULTS OF TEST: PASSED BLOCK TEST ***CAUTION: YOUR VEHICLE MAY HAVE OVERHEATED AND HAVE ENGINE DAMAGE. IT IS DIFFICULT TO PROPERLY TEST FOR DAMAGE TO THE ENGINE UNTIL THE COOLING SYSTEM IS REPAIRED TO PROPER SPECIFICATIONS AND THE VEHICLE IS TESTED UNDER PROPER OPERATING CONDITIONS***
Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
CALIFORNIA RECYCLING FEE
RYAN G. gave our service a 5 star review on 8/31/2022
2009 Mercedes-Benz E350
Mileage
34,287
Service Date
8/30/2022
Services Performed
ENGINE OIL FILTER – Remove & Replace
(Combination) – ENGINE OIL – Drain & Refill
CALIFORNIA RECYCLING FEE
Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
MICHELLE T. gave our service a 5 star review on 8/30/2022

CRM Mitchell1

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