Mercedes-Benz

2017 Mercedes-Benz C300

CRM Mitchell1 2020-12-06T23:02:20+00:00

Mileage

57,900

Service Date

12/5/2020

Services Performed

• BATTERY – Remove & Replace – Main – [Includes: Test. Includes: Perform relearn procedure.](RIGHT SIDE FIREWALL)
• Quote is for 7 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable
• Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required
• CALIFORNIA RECYCLING FEE
• Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.

 

JOHN R. gave our service a 5 star review on 12/5/2020

2017 Mercedes-Benz C300 CRM Mitchell1 2020-12-06T23:02:20+00:00

2011 Mercedes-Benz C300

CRM Mitchell1 2020-10-21T22:01:36+00:00

Mileage

182,571

Service Date

10/17/2020

Services Performed

• IGNITION SWITCH – Remove & Replace – All Applicable Models
• Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required
• STEERING LOCK – Remove & Replace – All Applicable Models

 

VIRGINIA B. gave our service a 5 star review on 10/20/2020

2011 Mercedes-Benz C300 CRM Mitchell1 2020-10-21T22:01:36+00:00

2008 Mercedes-Benz ML350

CRM Mitchell1 2020-10-01T22:01:37+00:00

Mileage

115,638

Service Date

9/29/2020

Services Performed

• BATTERY (AUXILIARY)- Remove & Replace –
• MAIN BATTERY PASSED THE TEST. WE CHARGED THE BATTERY TO SPECS. AUXILIARY BATTERY FAILED THE TEST- SEVERAL TROUBLE CODES IN THE PCM.

 

BARBEE N. gave our service a 5 star review on 9/30/2020

2008 Mercedes-Benz ML350 CRM Mitchell1 2020-10-01T22:01:37+00:00

2014 Mercedes-Benz GLK350

CRM Mitchell1 2020-07-21T22:01:08+00:00

Mileage

65,796

Service Date

7/20/2020

Services Performed

• DISC ROTOR – Remove & Replace – Both,Front – [Includes: Repack Wheel Bearings (where applicable) and replace Pads (if necessary). DOES NOT include refinishing. Includes: Replace Pads (if necessary). DOES NOT include refinishing.]
• LUBE THE DRIVERS WINDOW TRACK –

 

CHERI W. gave our service a 5 star review on 7/20/2020

2014 Mercedes-Benz GLK350 CRM Mitchell1 2020-07-21T22:01:08+00:00

2007 Mercedes-Benz CLK350

CRM Mitchell1 2020-03-26T22:00:24+00:00

Mileage

119,158

Service Date

3/21/2020

Services Performed

• AUDIBLE WARNING SYSTEM – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Check function and condition.] AXLE BALL JOINTS & RUBBER BOOTS – INSPECT – Front – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service.] BATTERY – INSPECT – Engine – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Check battery condition using "Midtronics MCR 717" tester.] BATTERY FLUID LEVEL – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Check and correct fluid level.] BRAKE DRUM OR DISC – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Check thickness of front/rear brake discs.] BRAKE PADS – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Check condition of front/rear brake pads for lining thickness.] CATCH, SAFETY CATCH AND HINGES ON ENGINE HOOD – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service.] FLUID LEVELS – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Brake, Power Steering, Windshield Washer (including summer/winter cleanser) Fluids.] HEADLAMP – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Check and correct headlamp setting.] HEADLAMP CLEANING SYSTEM – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service.] HORN, HEADLAMP FLASHERS, HAZARD FLASHERS, TURN SIGNALS – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service.] LEAKAGE – INSPECT – [Vehicle maintenance indicator is controlled by the vehicle's on-board computer system. Maintenance is based on vehicle operation. The service indicator will display the following messages: "A SERVICE" = minor service or "B SERVICE" = major service. Check for chafe marks, line routing and damaged components. Inspection applies to Engine compartment and Underside of vehicle.] PARKING BRAKE – INSPECT – [Vehicle maintenance indicator is controlled by
• REPLACE TH

 

JENNIFER F. gave our service a 5 star review on 3/25/2020

2007 Mercedes-Benz CLK350 CRM Mitchell1 2020-03-26T22:00:24+00:00

2011 Mercedes-Benz E550

CRM Mitchell1 2020-01-12T23:00:57+00:00

Mileage

94,434

Service Date

1/11/2020

Services Performed

• –Read OBDII diagnostic codes – NONE –Check for leaks and note if fluid level low – ENGINE OIL LEAK(S) AND ENGINE COOLANT LEAK(S) –Check the front and rear brakes – RIGHT FRONT OUTER BRAKE PAD IS WORN OUT AND BRAKE ROTOR IS GROOVED –Check cruise control for proper operation – OK –Check vehicle electronics for proper operation – OK –Inspect the brake master cylinder and brake flex hoses – OK –Inspect the brake calipers and wheel cylinders – POSSIBLE BINDING RIGHT FRONT BRAKE CALIPER (UNEVEN WEAR) –Pressure test the cooling system and check for excessive hydrocarbons using the 5 gas anylizer – RADIATOR IS LEAKING / ALSO HAS STRANGE SUBSTANCE IN THE ENGINE COOLANT –Load test the battery – CHARGE AND RETEST RESULT (POSSIBLE BATTERY) –Light inspection – OK –Inspect the outside drive belts – OK –Inspect the coolant hoses – OK –Inspect the front and rear shocks and or struts – LEFT REAR SHOCK IS LEAKING –Inspect the front and rear suspensions – – OK OTHER THAN LEFT REAR SHOCK –Inspect constant velocity joint boots – OK –Inspect drive shaft – FRONT AND REAR FLEX DISCS ARE CRACKED –Inspect the steering linkage – OK –Inspect the exhaust system – OK –Inspect the transmission and differential fluid -with the exception of non-dipstick transmissions N/A –Inspect the tires, tire pressure, and set to proper psi – FRONT TIRES BALD ON THE INSIDE –Check the 4 X 4 operation – if applicable –Check the idle speed – where applicable –Check the clutch – where applicable –Check the A/C temp 33 –Check for visible damage to vehicle – OK –Road test the vehicle ***COMPRESSION TEST CAN BE PERFORMED AT AN ADDITIONAL CHARGE** ***NOTE: THIS PREPURCHASE INSPECTION CANNOT BE RESPONSIBLE FOR INTERMITTENT PROBLEMS THAT MAY NOT SHOW UP AT THE TIME OF INSPECTION, NOR CAN IT PROVIDE ANY WARRANTY THAT THE VEHICLE WILL STAY IN THE EXACT CONDITION AS IT WAS DURING THE INSPECTION. USED CARS ARE "USED" AND ANYTHING CAN BREAK AT ANY TIME AFTER OUR INSPECTION.

 

OLIVIER D. gave our service a 5 star review on 1/11/2020

2011 Mercedes-Benz E550 CRM Mitchell1 2020-01-12T23:00:57+00:00

2007 Mercedes-Benz ML350

CRM Mitchell1 2018-11-19T23:00:42+00:00

Mileage

121,585

Service Date

11/16/2018

Services Performed

• CUSTOMER STATES THE POWER STEERING IS MAKING NOISE WHEN TURNING AND WORSE WHEN COLD – CHECK AND ADVISE
• REPLACE THE POWER STEERING RESERVOIR O-RING (LEAKING)
• USING THE POWER STEERING FLUID EXCHANGE MACHINE USING 2 QUARTS OF POWER STEERING FLUID PERFORM A FLUID EXCHANGE

 

KIM S. gave our service a 5 star review on 11/19/2018

2007 Mercedes-Benz ML350 CRM Mitchell1 2018-11-19T23:00:42+00:00

2016 Mercedes-Benz E350

CRM Mitchell1 2018-11-03T22:00:44+00:00

Mileage

30,594

Service Date

11/1/2018

Services Performed

• The first Service A is due at 10000 miles or 12 months, then every 20000 miles or 24 months. ENGINE OIL – REPLACE ENGINE OIL FILTER – REPLACE BRAKE FLUID – INSPECT – [In the event of fluid loss, determine cause and perform repair. In the event of fluid loss, determine cause and perform repair.] BRAKE SYSTEM – INSPECT – [Visually check condition of brake pads/linings, condition of brake disks. Visually check condition of brake pads/linings, condition of brake disks.] COOLANT LEVEL – INSPECT – [Check coolant level in coolant expansion tank. Check coolant level in coolant expansion tank.] HORN OPERATION – INSPECT – [Check horn for correct function. Check horn for correct function.] PARKING BRAKE – INSPECT – [Function test only: Vehicles with 4MATIC: If brake test is carried out on a dynamometer, the brake test may not exceed 10 seconds on each axle. You could otherwise damage the drive train or the brake system. Function test only: Vehicles with 4MATIC: If brake test is carried out on a dynamometer, the brake test may not exceed 10 seconds on each axle. You could otherwise damage the drive train or the brake system.] TIRES – INSPECT – [Correct tire inflation pressure, Correct inflation pressure in spare tire (where applicable). Check TIREFIT sealant expiration date (where applicable). If expired, replace it. Activate Tire Pressure Monitoring System. Correct tire inflation pressure, Correct inflation pressure in spare tire (where applicable). Check TIREFIT sealant expiration date (where applicable). If expired, replace it. Activate Tire Pressure Monitoring System.] TRUNK LIGHTING – INSPECT – [Check trunk/cargo compartment lighting for correct function. Check trunk/cargo compartment lighting for correct function.] VEHICLE – INSPECT – [Check vehicle's exterior for damage in visible area. Check vehicle's exterior for damage in visible area.] WARNING and INDICATOR LAMPS – INSPECT – [Inspect warning and function indicator lamps in the instrument cluster. Check illumination of the instrument cluster and interior lighting for correct function. Inspect warning and function indicator lamps in the instrument cluster. Check illumination of the instrument cluster and interior lighting for correct function.] WINDSHIELD – INSPECT – [Check for damage. Check for damage.] SERVICE INTERVAL INDICATOR/DISPLAY – RESET – [Read out service data from instrument cluster and reset ASSYST PLUS service interval display. If the service/maintenance work has not, or has only partially been carried out after the ASSYST PLUS service interval display has been reset, the maintenance computer must be reset to its original settings. Read out service data from instrument cluster and reset ASSYST PLUS service interval display. If the service/maintenance work has not, or has only partially been carried out after the ASSYST PLUS service interval display has been reset, the maintenance computer must be reset to its original settings.] TIRE PRESSURE MONITORING SYSTEM SENSORS – ACTIVATE WATER DEFLECTOR – CLEAN – [Clean visible area of water deflector. Clean visible area of water deflector.]
• Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
• CALIFORNIA RECYCLING FEE

 

MIREYA H. gave our service a 5 star review on 11/2/2018

2016 Mercedes-Benz E350 CRM Mitchell1 2018-11-03T22:00:44+00:00

2008 Mercedes-Benz E350

CRM Mitchell1 2018-04-15T22:00:28+00:00

Mileage

156,285

Service Date

4/12/2018

Services Performed

• SEE BELOW
• ALTERNATOR ASSEMBLY – Remove and Replace – Sedan,AWD
• AXLE SHAFT ASSEMBLY – Removal and Installation – 4Matic Right Side,Front Axle – [Includes: R and I Steering Knuckle.]
• Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required FOUND FAULT CODE FOR BRAKE LIGHT SIGNAL MALFUNCTION, DUE TO FAULTY BRAKE LIGHT SWITCH – REPLACE THE BRAKE LIGHT SWITCH
• MINOR SERVICE (This price applies to most cars, however, SUV's, trucks, and some European cars cost extra) Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades extra –Oil and filter change – Replace the oil drain plug sealing washer where applicable –Check and top off all fluids –Rotate the tires YES / NO –Inspect the front and rear brakes –Inspect the tires and adjust the tire pressures –Inspect the air filter –Inspect the front and rear suspensions –Inspect the front and rear shocks and or struts –Inspect vehicle exterior lights –Check the constant velocity joint boots –Check the driveshaft –Inspect the steering linkage –Inspect the drive belts and coolant hoses –Check the A/C Temp –Check the idle speed –Reset the service light –Road test the vehicle
• Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.
• CALIFORNIA RECYCLING FEE
• USING THE POWER STEERING FLUID EXCHANGE MACHINE USING 2 QUARTS OF POWER STEERING FLUID PERFORM A FLUID EXCHANGE
• PERFORM A FUEL SYSTEM CLEANING

 

DAN A. gave our service a 5 star review on 4/14/2018

2008 Mercedes-Benz E350 CRM Mitchell1 2018-04-15T22:00:28+00:00

2004 Mercedes-Benz C240

CRM Mitchell1 2018-02-25T23:02:27+00:00

Mileage

120,831

Service Date

2/22/2018

Services Performed

• Services performed by ASE certified technician: –Use of hand held scan tools and/or laptop computer programs to access trouble codes causing check engine light –Use of computer diagnostic programs –Use of internet subscription technical sites –Use of up to one hour of ASE certified technician's time to determine the source of the problem causing the trouble code –Most but not all check engine lights or other driveability problems can be determined by the Check Engine Light/Level 1 Diagnostic service –Sometimes additional diagnostics may be required
• REPLACE THE CRANK POSITION SENSOR
• REPLACE THE SERPENTINE BELT AND IDLER PULLEY
• –Remove old brake fluid from reservoir –Check and clean the reservoir if applicable –Install new brake fluid –Power bleed the system
• Charges are for proper disposal of hazardous waste generated during repairs/ service to your motor vehicle. Such charges include but not limited to,all engine and drive train fluids and any other hazardous waste as described by law.

 

CASEY W. gave our service a 5 star review on 2/24/2018

2004 Mercedes-Benz C240 CRM Mitchell1 2018-02-25T23:02:27+00:00